waitrose interview process 2020 waitrose interview process 2020

Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I went today and got the job on the spot! Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). I cannot work in an environment that feels negative or toxic. To help you prepare for a Waitrose job interview, here are 40 interview questions and answer examples. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. Therefore, any date prior to 2019 might not be accurate. ", "I hope to gain stronger skills in communication and customer service. Focus on describing what form of reliable transportation you will use to get to work if hired. Read our Terms of Use for more information. I always try to be at least 10 minutes early for my shift. There were scenario based questions but with lots of others stemming off them. You will get the best work from me if I am being treated with respect and feel appreciated.". Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Leadership at the retail level can open up many career options, such as store management, district-level leadership, and even corporate opportunities. Suggested answers verified by our panel of interview experts. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. The interviewer wants to know what you like the most to see where your strengths lie. Was quite a while ago now. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. The interviewer wants to hear that your references will positively describe you. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. Waitrose is the supermarket division of the John Lewis Partnership. It felt good to help, and I do not mind helping others when needed. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. What is your most important success so far? I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. I handle surprises using common sense and keeping courtesy to others top of mind.". If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. Can you give an example of where you showed leadership? My most challenging position was with Company ABC. Q8. I interviewed at Waitrose in Jan 2023. I have worked in a leadership role for five years and always lead by example. ", "I have a transformational leadership style. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. First is the psychometric tests followed by a group interview and then a solo interview. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Yes, I do have a couple of questions. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. My criminal record is clean, but I did have poor credit two years ago. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). There is no reason why you should not hire me.". Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. I felt everything was relevant. However, you want to avoid giving yourself a 10, as there is always room for improvement of any skill. Stupidly hard questions for the role - it was like I was interviewing to be CEO. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. They will think that it is respectful and it shows you have good manners. This video. Tie these desired qualities into your answer to display you are a fit for the role. Q4. ", "Yes, I have extensively researched your company and closely identify with your five core values. I applied online. Had to do a task, too. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. Talk to the interviewer about your feelings regarding performance incentives. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. PassYOURinterview at the first attempt! I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. So far, we have seen a 56% decline in the overall loss.". Tasks required are mainly focused on show how you can organize stuff. If you have an example from a previous job, use that in your response. "I had zero unexcused absences last year. "I have solid communication skills and feel this skill is one of my greatest strengths. Thanks so much for making these. I suggested we install a couple of cameras inside the store to deter anyone from stealing. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. Super nice interviewer and easy questions. Discuss with the interviewer how you would handle a situation surrounding employee theft. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. They keep employees motivated to do a great job and ensure they are on top of their KPIs. Full Suggested Answer & Detailed Response, Question 2, Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. I like to be pushed beyond my boundaries. Merely share that you have the means to get to work consistently and on time. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Glassdoor users rated their interview experience at. You want to focus on being positive in your response. I also appreciate that you allow yourself and your employees to be themselves while working as a team. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Thank you so much for this, extremely helpful! Good process overall. Describe a time when you dealt with a difficult customer or client? Glassdoor users rated their interview experience at. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. I fully believe in honesty at all times.". It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Thirdly, our interview guides and training just work. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. I felt everything was relevant. This online course has been used by 100s of job seekers to help their successful interview preparation. These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. It is a subsidiary of John Lewis Partnership. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. ", "I do not require performance incentives to do a great job. 2. I love that you act with integrity, give it your all, and give more than you take. "Last week, my manager had not completed the schedule for the following week. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. If you cancel before the 30-day trial ends, you will not be charged. Be the first to find this interview helpful. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. I do not have a criminal record and have never even had a ticket or citation issued.". Its headquarters are in Bracknell and Victoria, England. "I have a rule always to treat my customers how I would want treatment in a store or establishment. First is the psychometric tests followed by a group interview and then a solo interview. Felt like a formality rather than a real test of an interview. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. Focus on describing that you work well independently and work well with teams. Full Suggested Answer & Detailed Response. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. Still not convinced? Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. Focus on reviewing Waitrose's return policy before your interview. This means that every time you visit this website you will need to enable or disable cookies again. Your job duties will include speaking with customers, coworkers, and managers. It is best to describe your ideal employer as one that is the same as Waitrose. A part of being a diligent employee is ensuring you are always on time and present when expected. After this discusses hours I was available to work and when I could start. Discuss with the interviewer how you ensure that your customers receive the best service from you. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Be complimentary of yourself - now is not the time to be super humble. I have worked in retail for the past three years and love interacting with customers. Performance incentives can be very motivating. When the workforce is engaged, it helps shape the company's future success.". Give Me The Answers To My Interview! "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. Think about the constructive things your references have said about you in the past. This position was also my favorite because it was such a great challenge. Had to do a task, too. I found it challenging because it was a different industry than I was accustomed to. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I am excited to bring these qualities to this position with Waitrose.". Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Customer service is vital to a company's success. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Be specific, and be sure to keep the conversation positive. No pressure at all. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Waitrose was updated by Krista Wenz on September 13th, 2022. I gave two weeks' notice and left the company on good terms.". Then once got through that stage. I interviewed at Waitrose. I do not prefer close supervision as I am confident in my skills. Q5. Very detailed o line application process. After describing what you have learned, explain why Waitrose stands out more than other companies. God bless u mate and taking the time to help a lad out like mw who is in over his head. What is your most important success so far? Talk to the interviewer about a time when you were able to suggest a change in the workplace. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. "I am more than willing to cover a shift for a coworker if possible. The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. Avoid speaking poorly of any previous managers or organizations. "My most recent employer and all others would say that I have strong character and always choose honesty first. There were scenario based questions but with lots of others stemming off them. If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. How to Answer: Why Do You Want to Work Here? They asked basic questions which were simple and easy to answer. "I am happy to work a flexible schedule and overtime as needed. Q3. You had a group task to do, and then an individual interview with a manager. Share with the interviewer how you would like to be recognized for your hard work. Why do you want to work for Waitrose? First undertook an online situational assessment, then was invited to a group interview. Talk to the interviewer about your past year's attendance at your previous job. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. The questions were easy to answer on the spot and required little to no preparation. What skills do you possess that you think would be an asset to our team? Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. Interview Questions. ", "I ensure that my customers' needs are met by actively listening to them and asking the right questions. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. The main thing the hiring manager wants to hear is that you are responsible and organized. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. You want to be honest in your response without sounding needy. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. You may have a portfolio or even photos on your phone to share. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment.