Melbourne VIC 3000. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. Our 0333 number is 'mobile phone friendly'. If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. If you have a prepayment tariff, there are a number of ways to top up. What's the Average Electricity Bill in Australia? You can contact us the following ways - Telephone Call us directly on 0800 1 070732. We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. Ths number is also suitable for Smart PAYG+ customers. Smart PAYG+ customers can also top up their Boost Energy account by SMS message. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them. You can opt out at any time by clicking "unsubscribe" in an email. . Value must be either 11 or 19 digits in length. Please wait while we see what is available at your zip code. In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. Sign Up Online Residential; Business . While this is not exactly a contact method, the online portal might mean you don't actually need to contact Click Energy. Terms & Conditions / Privacy Policy. 1001 Liberty Avenue Text HELP for instructions and a customer service number. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Like topping up online, you will need to provide your KPN in order to complete the process. Get great rates on electricity and natural gas from Direct Energy. Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. Looking to compare different energy suppliers? If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. Customers looking to subscribe to an energy plan with Click Energy are able to do so online. Negative comments really do focus on the price increases. It was named by Which? For example, if you want to top up 20, text 'TOPUP*20'. Residential; Business; . There were also some issues around topping up and some customer service issues reported. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. This is based on just 17 reviews. Send top up phone. If you are moving to a new address, just fill out your service address information for your new home. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. This is known as the rural saver. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. Britain's Best Prepayment Energy Supplier | E E is a British owned energy supplier based in Birmingham. Give us a call to find out more about automatic meter readings. However, Click Energy did less well on Trustpilot. The 2.5+ day backup system. The top up phone number to call is 150 from your mobile device. This kicks in when you have used up the 1/2 emergency credit automatically provided. Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday. The Free Click Energy NI Top App. Pittsburgh, PA 15222, Estefania Joy If your credit hasnt gone onto your meter, there are a few things it could be: If its another reason, an error code should show up on your meter. Click energy has one variable-rate plan on offer at the moment. Top up with PayPoint You can also top up your Click account at a local PayPoint store. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Contact Direct Energy. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. Like topping up online, you will need to provide your KPN in order to complete the process. This helps us to provide our website to you for free as a customer. Save your Card Details. Please report this to us at info@utilityswitchboard.com. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. While different regions of the UK have different Distribution Network Operators, 105 is the dedicated line for power cut and power line reports. Contact Direct Energy. If however, you find switching to ClickEnergy difficult, we're here to fix that. How do I renew my plan with Direct Energy? Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Please choose from the options below and fill out the form. It has a score of just 2.1 but this is only from 12 reviews. Seventy-eight percent of customers that left a review gave the supplier a "bad" rating of one star. NOT a National or Premium rate phone number. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. Refer-A-Friend is Direct Energy's customer referral program. As always, weve got you covered! E is all about saving money. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. With these type of plans, your rates will fluctuate based on market movements. It makes managing your PAYG energy easy. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. Give accurate, automatic meter readings . Gretchen has over two years of experience as the first content writer for Selectra Australia. 1-888-925-9115 Free Service. Founded in 2015, it offers a wide range of tariffs with three pay monthly plans, three prepayment options, a green business tariff and an energy deal specifically designed for farmers. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Some landlords might not allow this, so make sure you check before getting your new quote. survey into UK energy companies in the last few years, so received no ranking in this respect. VAT registration Number: 197 2110 09. Any products or services displayed on this webpage may only represent a portion of the options available to you. Click Energy, Timberquay, 100-114 Strand Rd. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. Click Energy has built its brand on providing consumers with a simple, clear energy choice that puts the customer first while also protecting the environment. Get started by telling us where you are. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. ): Click ComplaintsTimberquay100-114 Strand RdDerry/LondonderryBT48 7NR. *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). New customers can also plan their move with Click Energy onlinewhen signing up. However, there are still a few teething problems and it seems it may have been over-simplified, taking away a lot of features people found most useful. Why choose Click Energy? Please verify you're a real person by doing this simple math problem: 8 + 1 = . What are Click Energys Electricity Plans? FIND OUT MORE . Established in 2015, it remains one of Northern Irelands smaller energy suppliers, catering for just around 4% of consumers. Giving great rewards for referrals is just one more way we put customers first. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. At E, we want you to remain with us because you want to, not because you have to. A chat window will pop up in the bottom right hand corner of your screen. Our Clickbacks scheme is helping customers save more this new year. Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. (Mon - Fri: 8:00am-6:00pm ET) It was founded in 2015 and remains one of the smaller suppliers in Northern Ireland with a market share of just 4%. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. Looking to get in touch with Click Energy NI? Hover over the "Account Management" icon in the top navigation and click the "Renew" link. Top up any phone in any country fast and easy. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. Pay Bill; Login; Contact Direct Energy. To make life even easier, you can save your debit card details in your online account so that you don't have to enter them each time you need to top up. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Enough to keep your critical circuits running for over 2.5 days with no recharge needed. But in the absence of any new data over the last few years, it is hard to know if customers are still satisfied. Our energy advisors are here to help you find the best deal. What country is your account based in? Click Energy has a number of methods for paying an energy bill, which are predominantly online. It was set up with the aim of creating a new type of energy provider that puts the customers in charge of their energy. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. Click Energys fuel mix is 100% renewable! We are open Sunday closed. Northern. Along the bottom of the homepage, there are a number of links. Set up your utilities, today! No 1 in the Consumer Council's Customer Satisfaction Survey. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. System features and menu options. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. To set up your account, call 0330 102 7517. You then need to transfer the credit to your meter. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. More information about energy offers mentioned can be found here. In Which? Click Energy, now owned and operated by Amaysim, is another energy company following the trend of conducting most business online.